The production of hydraulic pitch system is taking place in close cooperation with our customers. First we design the solution and then the production takes place at the same premises. The close connection between the design engineers and the production is extremely important for the quality of the solution.
The production is based on our vision:
"We deliver on our promises"
Because before we deliver we need to promise something and that is exactly what we do in the design and production phase in partnership with our customers.
Partnering means close, open and trustful relations with the company’s stakeholders, and that the partnership contributes to maintaining and developing the cooperation over time.
The key to a good partnership is dialogue. Communication, information and knowledge sharing enable us to understand and meet the buyer’s purchase criteria. This enables us to be at the forefront in case of and in relation to changes, and to plan processes thereby ensuring optimal utilisation of resources to the benefit of everybody in the partnership.
The next step is knowledge of the organization and - through communication - making sure that no promise is made on which the organization is unable to deliver.
To deliver what we promise, we measure specific success criterias throughout the production phase:
- Customer satisfaction
- Delivery performance
- Product quality
- Correct shipments
- Supplier performance